A one-stop hub for all your service-based requirements
Whether you're seeking guidance on continuous improvement, support for an upgrade, or a full-scale reimplementation, we are a global IFS Gold Service Partner with a deep understanding of local markets. We deliver dedicated support and services to maximise system performance and ensure long-term success.
Our Services
IFS Partnership Services
Being a Trusted IFS Partner, Platned provide responsive, affordable and scalable support services to ensure maximum uptime and business value from your IFS solution.
Consulting
The Platned team provides the expertise and knowledge to deliver the right business solution, outcomes and performance your business needs.
Platned Gateway
Platned Gateway is a one-stop hub giving IFS customers direct access to Platned expertise, support, and resources whenever needed.
Partner Integration
Through trusted partnerships, we expand our reach, enhance services, and leverage specialised technologies to deliver greater value and stay ahead of industry advancements.
Technology selection
We help you choose the right technologies and solutions that align with the project's objectives, considering scalability and integration capabilities.
Automation tools
Platned Mahara streamlines testing and ParsaAI optimises finance with AI, reducing manual effort, improving accuracy, and enabling faster, more confident IFS decision-making.
Industry specialised solutions
With years of dedicated experience, our company has refined its industry expertise across diverse sectors, including Food & Beverage, Telecommunications, Services, and Construction, through strategic collaborations and hands-on involvement.
Service Industries
Energy, Utilities and Resources
Platned Mahara:
automated testing tool
Streamline your IFS Cloud testing with Platned Mahara.
IFS customers need a seamless, automated way to test business processes during updates and service changes. Existing tools either focus only on UI testing, cannot handle bulk data, or demand complex scripting. To solve this, we developed Platned Mahara: a purpose-built solution for IFS Cloud testing and data migration. It empowers functional leads to migrate large datasets easily through the Rest API interface, without technical expertise or direct database access.
Platned Gateway
Transform your IFS support experience with Platned Gateway
Platned Gateway is the one-stop hub for all IFS support and services, from legacy applications to IFS Cloud. It provides direct access to Platned’s global team for implementation, upgrades, training, consulting, and 24/7 technical support. With 99.9% uptime and expertise in areas like FSM and PSO, Gateway covers the full IFS landscape.
Our partner networks
Platned is a proud IFS Partner with many years of experience in providing IFS services, we are trusted by many IFS customers to provide a full stack of services. We have a experienced team capable of delivering high quality IFS Functional, Technical and support services globally.
Boomi is a valuable partner for us, providing cutting-edge integration platform services that streamline our operations and enhance connectivity. Their advanced solutions enable seamless data integration across various systems, ensuring efficient workflows and improved business agility. With Boomi, we deliver robust, scalable integration capabilities that drive innovation and support our growth.
Microsoft Azure is a vital partner for us, offering a robust and scalable cloud platform that enhances our capabilities and services. Azure’s advanced tools and solutions enable us to deliver high-performance, secure, and flexible cloud services to our clients. With Azure, we ensure seamless integration, innovation, and growth in a rapidly evolving digital landscape.
What our customers say
“We had multiple businesses with complex requirements & processes. Platned helped us implement finance, inventory, assets management, and rental management areas giving us the benefit of many IFS functionalities. As we were delighted with the implementation, we also signed up for their 24/7 IFS support services as well as some ongoing process improvements. Platned team is easy to work with and friendly. We are pleased to work with the Platned team and recommend them.”
Jimmy Bradley
Deputy Finance Director
Kelly Group
“We've been using Platned's services to manage our applications and databases. Their expertise & solutions have been instrumental in ensuring the smooth operation of our IFS environments. Recently, Platned provided assistance in configuring our WADAKO module to align with our business workflow. They're a friendly & professional team, and we're very comfortable working with them. We look forward to collaborating with them on our future requirements.”
Daniel Lim
IT Support
Mitutoyo
“We have been using Platned IT services for over 8 years now, and they have been a highly professional and friendly team to work with. They assist us with our day-to-day IT requirements and are always available to help with any issues we encounter. The cloud services we receive from them enable us to work from anywhere, anytime, with secure access to our files and folders. Our team is happy to work with them and would highly recommend their IT services.”
Warren Baker
Managing Director
David Charles
“We have been collaborating with Platned since 2019 for Technical Consulting, assisting in BAU, patching, providing support during platform downtimes, ensuring that Paradigm remains on the correct version. The Platned team has consistently been responsive, addressing concerns with the platform promptly, 24x7. Platned stands out as one of the best partners we've ever engaged with. It's thanks to Platned that we continue to use IFS and plan to do so in the foreseeable future.”
Andrew Brownell
General Manager Systems & Services
Paradigm Engineers
“We were previously using an in-house server to host accounting applications and share data. Platned proposed us to integrate Microsoft SharePoint cloud. Having our emails and data in Microsoft 365 cloud services assured us that our data is safe and available anytime anywhere from any device . This new initiative assisted with better collaboration between teams and provided an uninterrupted business operations. The Platned team is always very professional in their work and we highly recommend them.”
Ragen Amin
Partner
RMR Partnership
“Within days we had Kasun, a Platned consultant on-site with us, reviewing our processes and how the baseline version could meet our needs. By working through and rationalising our screen sets and workflows together, we were quickly able to reduce the number of interactions needed, saving technicians time and effort on every visit. That equates to a 20% reduction in screen workflows required, he says.”
Adrian Egley
Application Manager
Auto Windscreens
“We consider Platned as an extension of our in-house ERP team. Their expertise in Oracle and IFS Backup solutions enabled us to successfully deliver a key initiative, especially during a time when internal resources were consumed by our ERP upgrade.”
Harley Williams
Head Of Business Systems
Videndum
“I've always found Platned consultants knowledgeable and thorough. Accessing technical resource is always fast and, if we do ever need to escalate, the response is immediate and effective. I’ve been very happy to participate in reference calls for prospects considering Platned.”
Kam Saran
Group IT Manager
Sumi Agro
“The team was even able to resolve some issues for us on-the-day during the very first meeting.”
Paul French
Senior Site Buyer
Ungerer & Company
“Our company was looking to securely move our systems to the cloud … This was successfully carried out by Platned and this service has been incredibly useful to integrate and streamline our data, giving us the flexibility to access files and folders anytime.”
John Thomas
Chartered Certified Accountant
Jolly & Co.
The IFS Foundation announced a significant partnership with Platned recently
Platned has joined the IFS Foundation as a major donor, supporting vital education, healthcare, sanitation and community projects. This long-term commitment will help break the poverty cycle in Sri Lanka’s rural communities.
