AI innovation at Platned
Consult with our expertsPractical AI innovation
At Platned, AI is focused on practical innovation that helps customers gain more value from their technology while maintaining the quality and trust expected from an IFS Gold Services Partner. Our aim is to help organisations stay ahead of the curve by adopting AI capabilities in a way that is measured, practical and aligned with real operational outcomes.
Our approach is human centred and responsible. Within Platned, AI is used to augment the expertise of our consultants, improve delivery quality and strengthen decision making. Every insight, automation and recommendation is guided and validated by people to ensure accuracy, security and relevance. How customers choose to apply AI within their own organisations is entirely their decision, and we support them with the tools, guidance and governance to do so with confidence.
Consult with our experts
Two ways we help customers adopt AI
From a customer perspective, our AI strategy focuses on three practical outcomes that help organisations adopt, extend and govern AI capabilities with confidence.
1. Adopt IFS Cloud AI with confidence
IFS Cloud already contains powerful AI capabilities designed to improve decision making, automation and operational insight. Platned helps customers understand, adopt and scale these capabilities safely.
This includes the AI layers delivered within IFS Cloud:
- Embedded IFS.ai. Pre-built AI capabilities available directly within IFS Cloud, supporting hundreds of scenarios and dozens of use cases across finance, assets, service and operations.
- Enhanced agentic AI. AI agents capable of interacting with multiple data sources to guide decisions, automate actions and help teams achieve operational goals.
Our consultants work closely with customers to identify where these capabilities can deliver real value, ensuring adoption is practical, governed and aligned with business priorities.
2. Extend IFS Cloud value with Platned products & Co innovation
Beyond the embedded AI capabilities within IFS Cloud, Platned helps customers unlock further value through practical consultancy, targeted innovation and purpose-built accelerators. Our focus is on delivering measurable operational outcomes that strengthen performance, efficiency and decision making.
Platned also extends platform value through AI-enabled products such as Platned Mahara for intelligent testing automation and ParsaAI for finance process optimisation. These solutions reduce manual effort, improve quality and accelerate time to value while supporting more predictable operations.
Ongoing investment in specialist skills, governance and responsible AI practices underpins everything we deliver. By combining deep IFS expertise with real-world industry insight, Platned helps organisations turn AI potential into confident, commercially meaningful outcomes.
- Dedicated AI leadership and team. A focused leadership role driving strategy, innovation and skills development across the business.
- Applying AI internally where it improves quality and delivery. Including support responsiveness, project accuracy, finance operations and marketing effectiveness.
- Continued investment in governance and compliance. Aligning with international standards for information security and responsible AI management.
- Continuous upskilling our consultants Enabling customers to adopt embedded IFS.ai and enhanced agentic AI with confidence.
- Customer co innovation. Working directly with customers by providing AI consultancy and co design AI solutions that deliver measurable business outcomes.
- Developing AI products Addressing real operational challenges such as ...
Turning innovation into confidence
Whether through automation or the adoption of Industrial AI though embedded IFS.ai, agentic AI, accelerator Platned products or co innovation our goal remains simple. We help organisations leverage AI in a way that is safe, practical and commercially meaningful.
By combining advanced technology with deep IFS expertise and strong domain expertise of experienced consultants, Platned is helping customers turn AI innovation into real operational value/growth.
Frequently asked questions
How does Platned support AI adoption within IFS Cloud?
Platned works with customers to understand business priorities and identify where embedded IFS.ai and emerging agentic AI capabilities can deliver measurable benefits. This includes guidance on use cases, safe implementation and ongoing optimisation.
What is the role of Platned AI consultancy?
Platned provides structured consultancy to help organisations identify opportunities, co-design targeted AI solutions and develop innovative capabilities from the ground up. This ensures initiatives are aligned with strategic goals and integrated effectively with existing systems.
How do Platned products such as Mahara and ParsaAI add value?
Platned Mahara supports intelligent test automation, helping organisations reduce manual testing effort and improve release confidence. ParsaAI focuses on finance process optimisation, enabling more efficient invoice handling, improved accuracy and stronger financial control.
Can Platned help extend AI beyond standard platform features?
Yes. In addition to supporting native IFS capabilities, Platned develops accelerators and tailored solutions that address specific operational challenges. This co-innovation approach helps organisations achieve faster and more sustainable outcomes.
How does Platned ensure responsible and secure use of AI?
Platned follows structured governance frameworks and aligns with recognised information security and responsible AI practices. Human oversight remains central to all AI-driven insights, automation and recommendations.
What business outcomes can organisations expect from AI initiatives?
Customers typically aim to improve operational efficiency, reduce manual effort, enhance data-driven decision making and increase consistency across processes. The exact outcomes depend on business priorities and the use cases selected.
Let’s talk
Whether you're rolling out a new system or want to get more from your current platform, Platned is here to help. Let’s build something better - together.