Smart Service for Smart Facilities
How facilities management organisations can harness AI-powered technology to become smarter, safer, more efficient, and ultimately more profitable.
Download AssetsSmart Technology: The Heart of Efficient, Sustainable Operations
In today’s rapidly evolving facilities management sector, smart technologies are the backbone of energy-efficient and sustainable operations. However, relying solely on standard, off-the-shelf technology to manage complex environments can lead to inefficiencies, unsustainable practices, and poor adherence to customer SLAs, all of which can squeeze already narrow profit margins.
At Platned, we collaborate with IFS to deliver bespoke solutions that empower Facilities Management (FM) organisations to operate safely, efficiently, and profitably, while also elevating customer satisfaction. Discover the power of IFS and see how our tailored solutions can revolutionise your service operations.
Achieve Safe, Sustainable, and Profitable Operations with a Single, Smart Solution
Facilities Management organisations require a unified solution to protect and grow their margins. IFS’s AI-powered solutions enable you to achieve profitable and sustainable operations while consistently meeting strict customer SLAs. With over 30 FM organisations already experiencing the benefits of IFS, you too could see up to a 35% improvement in technician productivity and up to a 49% reduction in subcontractor costs by implementing IFS today.
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Boost Your Margins with IFS and Platned
As customers demand a wider range of services, FM companies can no longer rely on transactional-based service contracts and agreements. IFS can assist FM companies in transitioning to outcome-based contracts by offering capabilities such as customer service portals, contract and warranty management, remote assistance, IoT predictive services, and planning and scheduling optimisation for intelligent monitoring and performance tracking.
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Effectively Manage Your In-House and Subcontractor Workforce
Subcontractors are vital to the workforce, yet with an average of 44% of workforce spending dedicated to them, over-reliance can diminish profit margins. IFS clients have achieved a 49% reduction in subcontractor expenditure through optimised scheduling systems that also enhance internal technician productivity by up to 35%.
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Transition to Outcome-Based Services with IFS
As customer expectations evolve, FM companies can no longer depend solely on transactional-based service contracts. IFS supports FM companies in shifting to outcome-based contracts with advanced features like customer service portals, contract and warranty management, remote assistance, IoT predictive service, and planning and scheduling optimisation. These tools enable intelligent monitoring and performance tracking, ensuring you meet and exceed customer expectations.
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Optimise Your Energy Consumption with IFS
By implementing IFS Planning and Scheduling Optimisation, organisations can reduce their annual carbon emissions by up to 13,475,000 pounds. IFS also supports a paperless strategy, allowing field workers to use mobile devices to order spare parts, access knowledge resources, and efficiently complete work order debriefs.
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