IFS Services
Maximise business value before, during and after implementation with Platned IFS Services
Supporting IFS services – Platned’s journey
Platned IFS Services recognise that Go-Live is only the start; which is why we provide quick access to technical and industry consultants, upgrades to IFS solutions and IFS Cloud, along with managed services and 24/7 global support.
We support hundreds of IFS customers globally, providing proactive, expert and affordable support, customised to the needs and goals of each organisation.
Our IFS Install Base corporate profile document captures it all. The profile is a single file, but it offers an in-depth look at our mission, values, and the services that distinguish us from the competition.
Articulating our rich history of innovation, our commitment to excellence, and our unyielding focus on customer service, it explains how we create a strong foundation and foster a successful business environment and experience in every industry we engage in. Readers can become familiar with our operational approach and understand how they too can benefit from our expertise and integrity.
Download our profile
Download asset
IFS support
Instantly access whatever help you need
Access responsive, affordable and scalable support services to ensure maximum uptime and business value from your IFS solution. Platned’s IFS Support Service offer includes:
24/7 Global Support Centre with direct team access.
IFS accredited expertise and service standards.
Initial consulting and business advice.
24/7 IFS Managed Services for mission critical operations.
IFS Functional Consultancy Services.
IFS Technical Consultancy - System Consulting.
System Engineering.
Oracle Database (DB) Services.
IFS Upgrade Services (Apps 10 or IFS Cloud).
IFS Business System Health Check.
IFS Integrations to Banks & Electronic Data Interchange systems.
Boomi Integration Platform for IFS.
IFS consulting
Realise your optimal IFS solution
The Platned consulting team provides the expertise and knowledge to deliver the IFS business solution outcomes and performance your business needs. We ensure your organisation receives the optimal value from innovative IFS technology and industry best practices, safe in the knowledge the project will be delivered on-time and within budget.
IFS Functional Consultancy Services.
IFS Technical Consultancy - System Consulting.
Post go-live optimisation and support.
IFS Business System Health Check.
IFS implementation
Maximise value, minimise risk.
Access seamless end-to-end managed implementation for IFS Cloud ERP, IFS Field Service Management, IFS Planning and Scheduling Optimisation, IFS Enterprise Asset Management and Discrete IFS modules.
Platned’s IFS Implementation Service scope includes:
Strategic planning and ensuring executive buy-in.
Best practice advice to optimise processes.
Management for data migration, integration, and configuration.
Specialist industry-specific consulting.
IFS Cloud upgrade service
Give your business the best
By upgrading to IFS Cloud businesses receive wide-ranging strategic, operational and value generation opportunities including greater business agility, an evergreen pathway, embedded AI and reduced lifetime costs.
Platned’s IFS Cloud upgrade service includes:
Fully managed migration.
Industry best practice advice.
Global on-premise or remote support 24/7.
Optional managed hosting.
IFS Managed Services
Guarantee availability of your IFS environment
Hosting mission-critical ERP demands end-to-end management by a highly skilled team. Secure cost-effective, expert management of your IFS solution. Platned’s IFS Managed Services provides access to seasoned IFS experts.
Impressive managed services and hosting experience.
99.97% uptime.
Comprehensive service cover panning IFS Applications, infrastructure and 3rd party applications.
Version-agnostic hosting.
IFS hosting
A smooth upgrade to IFS Cloud
Ensure IFS and other servers (Application servicer, DB server, any other supporting servers) are hosted in well-known service providers like Microsoft Azure, Amazon Web Services and Oracle Cloud Infrastructure.
Platned’s IFS Hosting offer includes:
Requirements analysis with cloud architecture design.
Best practice security and compliance.
Market leading uptime.
Extended service cover for other infrastructure available.
