Service excellence with a renewed independence
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Gain maximum value from evolving technology and ERP management software. Platned will deliver industry-specific insights, advice on best practices, recommend impartial ‘best-fit’ solutions and provide end-to-end business support to ensure the success of your digital transformation.
Service industries
Organisations in the service sector are increasingly under pressure. As customer expectations continue to rise, so does the complexity, scale and cost of operations. Common sector challenges include:
Managing resources – co-ordinating and scheduling labour and skills to ensure profitable productivity
Managing customer relationships – developing personalised, efficient high quality services to maintain satisfaction and loyalty
Financial management – ensuring financial tracking, budgeting, and reporting to ensure profitability and compliance
Fragmented data – data silos reducing visibility and impeding decision-making
Improving operational efficiency - streamlining operations to improve service delivery times and first-time fix rates whilst minimising costs
Managing compliance and risk – adhering to regulatory requirements and minimising risk exposure
Managing assets and inventory – ensuring availability of service-related inventory and assets to minimize downtime
Managing projects – controlling multiple programmes whilst meeting deadlines and budgets
Platned offers a range of ERP solutions that are geared towards enhancing efficiency, improving data accuracy, supporting compliance and facilitating better decision-making, fueling greater business growth and customer satisfaction.
Property & Facilities Management
With hybrid working increasingly now the norm, not the exception, Facilities Managers must adapt to new demands and new business models, including outcome-based service contracts. Sustainability and carbon-reduction is high on the customer agenda, demanding clear performance reporting across multiple areas, including sustainable energy, waste reduction, building materials and more. As buildings become smarter, FM providers must adopt digital platforms to plan, monitor and manage building assets.
Retail aftermarket services
From rising shipping costs to supply chain pressures, delivering and planning profitable Retail Aftermarket Services is increasingly challenging. Organisations must source competitively whilst monitoring and optimising inventory. Customer loyalty is impacted by pricing and quality of service delivery. Thus, active measures must be taken to retain customers. Technology adoption continues to play a key role, improving operational efficiency and offering ways to attract, retain and train staff with new digital skills and tools.
Industrial IoT Factsheet
The Industrial IoT factsheet encapsulates how Platned helps businesses to unlock the full potential of IoT through seamless integration with IFS ERP solutions.
This factsheet provides an overview of how, through a process of analysis, integration, configuration and monitoring, Platned provides a comprehensive ERP solution that will fulfil your manufacturing business’ requirements.
Download the Industrial IoT Factsheet to learn more.
Industry specialised solutions
With years of dedicated experience, our company has refined its industry expertise across diverse sectors, including Food & Beverage, Telecommunications, Services, and Construction, through strategic collaborations and hands-on involvement.
Energy, Utilities and Resources
