Platned, a leading provider of ERP software solutions and services, is delighted to announce the well- deserved promotion of Aslam Ameer to the distinguished position of Global Support Director. This strategic decision reflects Platned’s unwavering commitment to delivering exceptional customer support and growing its global operations.
Aslam Ameer, Global Support Director at Platned
In his new role as Global Support Director, Aslam will take responsibility for overseeing Platned’s customer support teams worldwide, ensuring the delivery of the highest level of service and assistance to valued customers. Collaborating closely with regional teams, he will build on the work already in progress to streamline processes, and devise innovative strategies to elevate the overall support experience.
With over 12 years of experience in the software industry, Aslam Ameer boasts a strong focus on customer success and support. He is an expert in technical development and configuration in IFS applications, covering versions from 2003 to IFS Cloud. Ameer’s exemplary leadership skills have consistently driven improvements in customer satisfaction scores across multiple regions. Colleagues and customers alike admire his passion for delivering exceptional service and his ability to motivate and inspire his team.
Platned CEO, Chamara Arunoda, expressed great enthusiasm for the promotion, stating, “Aslam Ameer has consistently demonstrated exceptional leadership qualities and a profound understanding of our customers’ needs. His promotion to Global Support Directors underscores his invaluable contributions to our organization and our unwavering commitment to delivering world-class support services. I have full confidence in his ability to lead our global support teams and further enhance our customer experience.”
When asked about his vision for the role, Aslam stated “My aim is to maintain Platned as an exceptional service provider and a company that will never compromise on the quality of service it delivers. I plan to build a team of consultants with strong technical and functional knowledge to assist customers in finding optimal solutions for their operations. Additionally, I will continue to work towards making Platned’s support organization a one-stop solution provider for our valued customers.”
With Aslam Ameer at the helm as a Global Support Director, Platned looks forward to a promising future, driven by a passion for outstanding service and a commitment to customer satisfaction.