Case Study
Precision Analyser Company chooses Platned for enhanced IFS managed services
Precision Analyser Company (PAC), a global leader in advanced laboratory and process analysers, has selected Platned as its Managed Services Provider to enhance system visibility, improve responsiveness, and strengthen security across its IFS environment.
After more than 20 years using IFS, PAC partnered with Platned to modernise its infrastructure, accelerate updates, and prepare for a future move to IFS Cloud™. With round-the-clock monitoring, expert support, and a clear roadmap for upgrades, Platned is helping PAC build a secure, efficient, and future-ready ERP landscape.
Benefits achieved by PAC
Enhanced monitoring and full transparency using Platned’s “glass box” tools
Rapid response times and expert technical guidance from Platned engineers
Reduced managed service costs compared to the previous provider
Stronger focus on security and system resilience
Improved collaboration and trust between PAC and Platned teams
Efficient management of upgrades across multiple global sites
Scalable support model with Application Managed Services planned for future rollout
Clear roadmap towards IFS Cloud adoption in 2026
It’s working really well with Platned. Now when we ask technical questions on a call we get actual answers. With our previous managed services provider, it was invariably ‘I’ll get back to you’.
Stevan Bibby
Global IT Infrastructure and Systems Director
PAC
Precision Analyser Company (PAC) is a leading manufacturer of analytical instruments for laboratory and process applications, particularly in the hydrocarbon and petrochemical industries. Founded in 1995 and headquartered in Houston, Texas, PAC operates 15 offices worldwide and works with over 140 distributors, employing more than 500 staff.
As part of technology group Indicor, PAC delivers trusted innovation through advanced instrumentation and a commitment to quality and performance.
