What’s keeping service industry leaders up at night?
For service organisations, especially in Facilities Management, Field Services, and technical support, the pressure is constant. Customers expect perfect delivery. Contracts demand precision and margins are razor-thin. When your systems are fragmented and visibility is low, the smallest failure can spiral into costly reputational damage. Platned helps you take back control.
Struggling to deploy the right engineers at the right time?
Platned helps you optimise workforce scheduling with real-time visibility and automated, skill-based task assignments. Our solutions integrate with existing systems to ensure the right people are sent to the right jobs, with the right information, every time. No guesswork. No time wasted.
See how Platned helps you deploy smarter
Are service delays hurting your reputation?
Platned enables predictive and preventative maintenance, empowering your teams with IoT data, automated alerts, and workflow-driven task execution. With real-time monitoring and mobile-first solutions, field engineers are always one step ahead, resolving issues before the client even notices.
Explore predictive service with Platned
Drowning in contracts, budgets, and audits?
You’re not alone. As service delivery grows more complex, so do compliance and financial demands. Trying to manage contracts, costs, and audits through spreadsheets and email chains is no longer sustainable.
Platned centralises your service delivery ecosystem - bringing together contract management, financial oversight, and regulatory compliance into one platform. This gives leadership teams the confidence to plan accurately, report easily, and stay audit-ready at all times.
Gain clarity with IFS’s Field Service Management
Are missing assets draining your performance?
Manual processes and disconnected tools are slowing you down. When asset tracking relies on spreadsheets, emails, or siloed systems, delays and mistakes creep in.
Platned automates critical workflows across asset management - triggering updates, alerts, and approvals based on real-time data. From asset registration to maintenance scheduling and utilisation tracking, every step is streamlined and traceable. No duplication, no downtime, just seamless, reliable operations.
Automate asset control with Platned
Frustrated by repeat visits and missed fixes?
Your engineers want to get it right the first time, but do you have the insight to support them?
With Power BI, Platned helps you bring service performance into sharp focus. Track first-time fix rates, analyse job outcomes, and surface trends that help you prevent repeat visits. When your teams are armed with insight, they work smarter, and your clients notice.
Use Power BI to boost service performance
Still finding service failures after go-live?
System upgrades and updates are essential, but risky. If testing is manual or incomplete, bugs slip through and disrupt your service delivery. The result? Missed jobs, broken workflows, and unhappy customers.
Platned Mahara automates testing across your service systems, covering scheduling, mobile apps, compliance, and more. You’ll catch issues early, speed up deployments, and ensure every update goes live without putting customer experience at risk.
Safeguard your updates with Platned Mahara
Sleep easier with Platned
With Platned, service leaders gain the visibility, automation, and control they need to meet modern demands. From optimising labour and resources to managing compliance, forecasting costs, and delivering predictive maintenance, our platform is purpose-built to help service organisations scale with confidence.
Talk to us today about transforming your service delivery