Platned releases Mahara for hassle-free IFC cloud testing 

Faster, simpler IFC cloud testing is now a reality with the newly introduced Platned Mahara. An automated testing tool, it was designed by Platned to enhance the IFC cloud and transform testing cycles.

 A key drawback of previously existing cloud testing tools was the manual testing efforts that were required by customers, especially when managing cloud testing/cloud updates and service changes. Traditional testing tools fell short when ensuring smooth functionality post-update; either due to limited UI testing, lacking bulk data handling capability or needing complex script development.

Key features of Mahara included intuitive one-click testing, automatic recording of processes, batch processing capabilities and unlimited testing throughout the year. Further, the benefits extend to enhanced test coverage, increased efficiency and time-saving, real-time error identification, test data generating, and real-time reporting.

Platned said Mahara has solved long-standing issues by facilitating seamless IFC cloud integration (cutting down time from as much as 12 hours to mere minutes), eliminating the need for manual testing, reducing update delays and allowing frequent updates without disrupting operations.

A simple tool designed to be user-friendly, Platned Mahara allows testing across all functions, and has the potential for unlimited growth, ensuring that all IFC cloud customers benefit from a streamlined, efficient solution to cloud testing.

Platned’s ParsaAI simplifies financial operations for all

Financial operations have been simplified with the introduction of Platned’s ParsaAI, as the invoicing and accounting software becomes the reliable answer to the requirements of freelancers, small and medium-sized enterprises (SMEs) and large-scale corporations.

ParsaAI’s intuitive platform saves time by automating billing tasks and reducing errors. Specialising in providing comprehensive invoicing and accounting solutions tailored for businesses across various industries, ParsaAI’s expertise lies in offering customisable invoicing templates, seamless integration with accounting systems, and secure data management. This ensures businesses can efficiently manage their finances while focusing on growth and productivity.

Suitable for the Construction industry to the Food & Beverage Industry, to the Telecommunications Industry to the Service industry, Manufacturing industry to Energy, Utilities & Resources and all manner of organisations and businesses alike, ParsaAI also offers a user-friendly interface, simplified invoices, and scalability.

Platned also guarantees a multinational team of experts armed with multi-dimensional skills & expertise in multiple ERP systems, extensive multi-industry knowledge, full support service with 24/7 global support team, full resource capability, a customer-centric company focus on value addition to customers and timely delivery of projects with ParsaAI.

IFS Foundation Announces Platned as Major Donor and Brand Ambassador

Colombo, November 11, 2024 – The IFS Foundation is thrilled to announce a significant new partnership with a major donor, marking a transformative milestone in its mission to support and uplift communities in need.

This partnership will enable the IFS Foundation to expand its reach and impact, as it seeks to break the poverty cycle in remote, rural communities throughout Sri Lanka. The generouscontribution and multi-year commitment from Platned will be instrumental in driving forward key projects, including education, sanitation, healthcare, and community development efforts.

Stephen Keys, Chair of the IFS Foundation, expressed his enthusiasm about the partnership: “We are incredibly grateful for Platned’s support. The IFS Foundation has a long-standingcommitment to enabling thriving communities, with a clear focus on public health and education. Platned’s long-term commitment enables us to plan and invest with confidence. Together, we can create lasting positive change.”

Steve Boreham, Chief Customer Officer of Platned, noted: “Platned is an IFS partner, and IFS has the IFS Foundation as its charity of choice. Enshrining our commitment as brand ambassador is a natural extension of our existing relationship and a true demonstration of shared values. We also strengthen our social license to operate in Sri Lanka, but what matters above everything is supporting the IFS Foundation to achieve its aims. Gratitude for this, runs to my core.”

About IFS Foundation: The IFS Foundation is a group of independent, charitable organisations investing in projects in partnership with local Sri Lankan communities to alleviate poverty. These projects address five key issues: access to healthcare, clean water, sanitation facilities, education and employment opportunities, aligned with relevant United Nations Sustainable Development Goals. Together, we can make a difference.

www.ifsfoundation.org.

About Platned: With extensive experience in IFS services, Platned is trusted by clients worldwide. Our skilled team provides high-quality functional, technical, and infrastructure support, delivering the expertise and outcomes that drive your business forward. For all your solution-based requirements, Platned is your one-stop hub.

https://platned.com/.

Platned Launched PLATNED GATEWAY on 18th June 2024

Platned Gateway, the revolutionary support hub for IFS and Acumatica users! Gain access to a wide range of services including product support, consulting, upgrades, and more. It’s the one-stop hub for all Platned expertise, help or resources.

Platned Gateway is transforming the definition of support. It is simple, resourced, strong, scalable, responsive, and specialised.

Learn more: https://platned.com/platned-gateway/

Platned Launched Ask Platned IFS Clinic

Platned launched the Ask Platned IFS Clinic series on April 24, 2024, creating a platform to share knowledge, experiences, and the challenges faced by IFS users. It is a 100% free, open platform for all IFS users to ask questions of Platned’s industry experts Harsha Yapa, Daniel Young, and Steve Boreham.

Learn more and sign up for upcoming sessions by visiting: https://platned.com/ask-platned-ifs-clinic/

Platned Achieves IFS Gold Service Partner Level, Marking a Major Milestone

Starting by providing IFS services since 2011, Platned has continuously expanded its areas of service over the years. It’s been an exciting journey for all Platned citizens as the company experienced exponential growth, providing IFS services in a whole new level enable us serving any IFS customer anywhere in the world.

Our success is well-reflected in achieving the IFS Gold Service Partner level. This is a testament to our 24/7 global support and 250+ years of accumulated IFS experience. This achievement wouldn’t have been possible without the hard work of our dedicated employees and loyal customers. This recognition is a proud moment for us as it reflects our commitment to excellence and our unwavering focus on delivering the highest quality of service to our customers.

A Strategic Investment from Platned – Bluelotus 360 Comes Onboard

We are thrilled to welcome Blue Lotus 360 ERP Solutions to the Platned family. This addition not only strengthens our offerings but also represents a strategic investment in Blue Lotus 360, aiding in our expansion into Europe and enabling us to provide digitized solutions to an even broader customer base.

Established in 2017, Blue Lotus 360 leverages over 30 years of combined enterprise solution expertise to create innovative software for global customers in construction, manufacturing, distribution, and services. Their applications empower companies to swiftly adapt to market shifts, optimizing resource allocation for enhanced performance and competitiveness. Renowned for their user-friendliness, modular design, and flexibility, Blue Lotus 360 products seamlessly align with clients’ established workflows and processes, supporting their unique operational needs. With this strategic move, Platned continues to solidify its position as a leader in providing comprehensive ERP solutions, ensuring that our customers receive the best possible support and services.

Platned welcomes Thames BPO to its wings.

Thames BPO, headquartered in UK, is a business process outsourcing solutions provider, specialising in streamlining operations across various domains. Their offerings include AI-integrated Accounts Payable, Payroll Processing, Executive Payroll Outsourcing, Staff Augmentation, and IT Helpdesk services. The company was established in [year of establishment] and is currently providing services in the UK, USA, and Australia.

With Platned’s investment in Thames BPO, our clients can now access these comprehensive services through a single, unified contact point. This integration ensures a seamless experience for all your business solution needs.

Platned Expands Operations with New Office in Sri Lanka

Platned has recently opened its new state-of-the-art office in Sri Lanka, providing ample space to accommodate the expansion of the Sri Lanka team. This strategic move aims to leverage the skilled workforce in Sri Lanka to enhance its Global Support Team and extend its services to new market opportunities. Platned plans to hire 100 new team members over the next two years, demonstrating the company’s dedication to providing excellent customer service and seamless support to its global customers. By building a robust team of local professionals, Platned aims to drive innovation and excellence in its solutions and services. This expansion not only benefits Platned but also contributes to the growth of Sri Lanka’s IT sector.

Platned provides comprehensive business solutions to ensure a smoother and more effective digital transformation journey for its customers. Partnered with leading ERP vendors such as IFS, Infor, Acumatica, and Blue Lotus 360, and offering supplementary applications from Boomi and ClickLearn, Platned delivers all-encompassing support. Additionally, Platned’s Cloud Services, utilizing Microsoft Azure and Amazon Web Services, allow customers to consolidate all ERP support solutions under one roof.

Please refer to the below press articles for more information:

Aslam Ameer Promoted to Global Support Director at Platned

Platned, a leading provider of ERP software solutions and services, is delighted to announce the well- deserved promotion of Aslam Ameer to the distinguished position of Global Support Director. This strategic decision reflects Platned’s unwavering commitment to delivering exceptional customer support and growing its global operations.

Aslam Ameer, Global Support Director at Platned

In his new role as Global Support Director, Aslam will take responsibility for overseeing Platned’s customer support teams worldwide, ensuring the delivery of the highest level of service and assistance to valued customers. Collaborating closely with regional teams, he will build on the work already in progress to streamline processes, and devise innovative strategies to elevate the overall support experience.

With over 12 years of experience in the software industry, Aslam Ameer boasts a strong focus on customer success and support. He is an expert in technical development and configuration in IFS applications, covering versions from 2003 to IFS Cloud. Ameer’s exemplary leadership skills have consistently driven improvements in customer satisfaction scores across multiple regions. Colleagues and customers alike admire his passion for delivering exceptional service and his ability to motivate and inspire his team.

Platned CEO, Chamara Arunoda, expressed great enthusiasm for the promotion, stating, “Aslam Ameer has consistently demonstrated exceptional leadership qualities and a profound understanding of our customers’ needs. His promotion to Global Support Directors underscores his invaluable contributions to our organization and our unwavering commitment to delivering world-class support services. I have full confidence in his ability to lead our global support teams and further enhance our customer experience.”

When asked about his vision for the role, Aslam stated “My aim is to maintain Platned as an exceptional service provider and a company that will never compromise on the quality of service it delivers. I plan to build a team of consultants with strong technical and functional knowledge to assist customers in finding optimal solutions for their operations. Additionally, I will continue to work towards making Platned’s support organization a one-stop solution provider for our valued customers.”

With Aslam Ameer at the helm as a Global Support Director, Platned looks forward to a promising future, driven by a passion for outstanding service and a commitment to customer satisfaction.