Platned Gateway, the revolutionary support hub for IFS and Acumatica users! Gain access to a wide range of services including product support, consulting, upgrades, and more. It’s the one-stop hub for all Platned expertise, help or resources.

Platned Gateway is transforming the definition of support. It is simple, resourced, strong, scalable, responsive, and specialised.

Learn more: https://platned.com/platned-gateway/

Platned launched the Ask Platned IFS Clinic series on April 24, 2024, creating a platform to share knowledge, experiences, and the challenges faced by IFS users. It is a 100% free, open platform for all IFS users to ask questions of Platned’s industry experts Harsha Yapa, Daniel Young, and Steve Boreham.

Learn more and sign up for upcoming sessions by visiting: https://platned.com/ask-platned-ifs-clinic/

Starting by providing IFS services since 2011, Platned has continuously expanded its areas of service over the years. It’s been an exciting journey for all Platned citizens as the company experienced exponential growth, providing IFS services in a whole new level enable us serving any IFS customer anywhere in the world.

Our success is well-reflected in achieving the IFS Gold Service Partner level. This is a testament to our 24/7 global support and 250+ years of accumulated IFS experience. This achievement wouldn’t have been possible without the hard work of our dedicated employees and loyal customers. This recognition is a proud moment for us as it reflects our commitment to excellence and our unwavering focus on delivering the highest quality of service to our customers.

We are thrilled to welcome Blue Lotus 360 ERP Solutions to the Platned family. This addition not only strengthens our offerings but also represents a strategic investment in Blue Lotus 360, aiding in our expansion into Europe and enabling us to provide digitized solutions to an even broader customer base.

Established in 2017, Blue Lotus 360 leverages over 30 years of combined enterprise solution expertise to create innovative software for global customers in construction, manufacturing, distribution, and services. Their applications empower companies to swiftly adapt to market shifts, optimizing resource allocation for enhanced performance and competitiveness. Renowned for their user-friendliness, modular design, and flexibility, Blue Lotus 360 products seamlessly align with clients’ established workflows and processes, supporting their unique operational needs. With this strategic move, Platned continues to solidify its position as a leader in providing comprehensive ERP solutions, ensuring that our customers receive the best possible support and services.

Thames BPO, headquartered in UK, is a business process outsourcing solutions provider, specialising in streamlining operations across various domains. Their offerings include AI-integrated Accounts Payable, Payroll Processing, Executive Payroll Outsourcing, Staff Augmentation, and IT Helpdesk services. The company was established in [year of establishment] and is currently providing services in the UK, USA, and Australia.

With Platned’s investment in Thames BPO, our clients can now access these comprehensive services through a single, unified contact point. This integration ensures a seamless experience for all your business solution needs.

Platned has recently opened its new state-of-the-art office in Sri Lanka, providing ample space to accommodate the expansion of the Sri Lanka team. This strategic move aims to leverage the skilled workforce in Sri Lanka to enhance its Global Support Team and extend its services to new market opportunities. Platned plans to hire 100 new team members over the next two years, demonstrating the company’s dedication to providing excellent customer service and seamless support to its global customers. By building a robust team of local professionals, Platned aims to drive innovation and excellence in its solutions and services. This expansion not only benefits Platned but also contributes to the growth of Sri Lanka’s IT sector.

Platned provides comprehensive business solutions to ensure a smoother and more effective digital transformation journey for its customers. Partnered with leading ERP vendors such as IFS, Infor, Acumatica, and Blue Lotus 360, and offering supplementary applications from Boomi and ClickLearn, Platned delivers all-encompassing support. Additionally, Platned’s Cloud Services, utilizing Microsoft Azure and Amazon Web Services, allow customers to consolidate all ERP support solutions under one roof.

Please refer to the below press articles for more information:

• Daily FT : https://bit.ly/3WgPRBl
• Mawbima: https://bit.ly/3WxMxD5
• Sunday Times: https://bit.ly/3LzxeU8

Platned, a leading provider of ERP software solutions and services, is delighted to announce the well- deserved promotion of Aslam Ameer to the distinguished position of Global Support Director. This strategic decision reflects Platned’s unwavering commitment to delivering exceptional customer support and growing its global operations.

Aslam Ameer, Global Support Director at Platned

In his new role as Global Support Director, Aslam will take responsibility for overseeing Platned’s customer support teams worldwide, ensuring the delivery of the highest level of service and assistance to valued customers. Collaborating closely with regional teams, he will build on the work already in progress to streamline processes, and devise innovative strategies to elevate the overall support experience.

With over 12 years of experience in the software industry, Aslam Ameer boasts a strong focus on customer success and support. He is an expert in technical development and configuration in IFS applications, covering versions from 2003 to IFS Cloud. Ameer’s exemplary leadership skills have consistently driven improvements in customer satisfaction scores across multiple regions. Colleagues and customers alike admire his passion for delivering exceptional service and his ability to motivate and inspire his team.

Platned CEO, Chamara Arunoda, expressed great enthusiasm for the promotion, stating, “Aslam Ameer has consistently demonstrated exceptional leadership qualities and a profound understanding of our customers’ needs. His promotion to Global Support Directors underscores his invaluable contributions to our organization and our unwavering commitment to delivering world-class support services. I have full confidence in his ability to lead our global support teams and further enhance our customer experience.”

When asked about his vision for the role, Aslam stated “My aim is to maintain Platned as an exceptional service provider and a company that will never compromise on the quality of service it delivers. I plan to build a team of consultants with strong technical and functional knowledge to assist customers in finding optimal solutions for their operations. Additionally, I will continue to work towards making Platned’s support organization a one-stop solution provider for our valued customers.”

With Aslam Ameer at the helm as a Global Support Director, Platned looks forward to a promising future, driven by a passion for outstanding service and a commitment to customer satisfaction.

We are thrilled to announce the well-deserved promotion of Ravindra Janaka to the prominent position of Global Support Director at Platned, a leading provider of ERP software solutions and services. This strategic decision acknowledges our unwavering commitment to exceptional customer support and strengthens our global operations.

Ravindra Janaka, Group Support Manager at Platned

As Global Support Director, Ravindra will lead Platned’s customer support teams worldwide, ensuring the delivery of best-in-class service and assistance to our valued customers. Working closely with regional teams, he will streamline processes, implement best practices, and devise innovative strategies to elevate the overall support experience.

Platned CEO, Chamara Arunoda, expressed his excitement about the promotion, stating, ” Ravindra Janaka has consistently showcased exceptional leadership qualities and a deep understanding of our customers’ needs. His promotion to Global Support Directors highlights his invaluable contributions to our organization and our unwavering commitment to delivering world-class support services. I have full confidence in his ability to lead our global support teams and further elevate our customer experience.”

Ravindra started his career path in accountancy, but in 2006 his career path took a transformative turn when he joined IFS Sri Lanka as an Application Consultant in the Distribution area which was his first steps in the ERP world. He worked for over 13 years in IFS Sri Lanka, expanding his knowledge and expertise within different departments. 

His journey began in the IFS R&D team, familiarizing himself with the intricacies of the ERP Application, setting the foundation for his career growth. His path then led him to the Scandinavian consulting team, where he spent 7 years refining his skills as a consultant. These years were invaluable, as they provided him with a diverse range of challenges and opportunities to learn and adapt. He developed into a more versatile and resourceful consultant, ready to tackle any project that came his way. In 2014, he took on a pivotal role in the IFS Extended Support Team, marking a turning point in his career. Here, he found himself surrounded by an incredible team, all dedicated to providing top-notch support and managed services. It was during this period that he truly felt his abilities as a leader come to fruition.

When ending his career at IFS as a Principal Business Systems Analyst and a Team Leader, he took on responsibilities that further honed his leadership skills and nurtured his passion for excellence.

“Throughout my time before Platned, I was blessed to encounter supportive leaders who recognized my potential and encouraged me to embrace it. I owe a great deal of my success to Maryam Marrikkar, Vemindra Sangakkara, Sujeewa Dharmawardena, Sandamali Handalage, Pujitha Illukkumbura, and Chamath Abeygunawardena who have been truly remarkable influences on my journey.” Ravindra said.

Ravindra’s journey took a major turn when he joined Platned, and the last three years have been nothing short of remarkable. This period required the culmination of all the skills and knowledge acquired throughout his career, and the environment at Platned provided the perfect platform for his growth.

“As I look back on my journey, I realize that the key to my success has been a combination of experience, passion for quality, and an open approach to learning and growth. The support of my teams, colleagues, mentors, and remarkable leaders has been the driving force behind my rapid progression from Senior ERP Consultant to Global Support Director. I take this opportunity to express my deepest gratitude to the leadership team at Platned. Their belief in my potential, continuous training, and unwavering support allowed me to flourish. I am incredibly proud and privileged to work under the guidance of CEO Chamara Arunoda, CTO Harsha Yapa, COO Saminda Gunawardena, and CCO Pragash Somasundaram.

As I embark on this new chapter as Global Support Director, I am excited to lead a team dedicated to empowering businesses through our advanced ERP solutions. I look forward to leveraging my diverse experiences to ensure that our clients receive unparalleled support and expertise while the employees are receiving the best work life,” said Ravindra.

Get involved in this fundraising event and help to break the poverty cycle in Sri Lanka. Invite your friends, family, partners, customers, any everyone you know.

Platned would like to invite you to take part in our annual charity run or if you prefer ‘walk’ between 30th July – 1st August 2023. Get outside, experience nature, smell the fresh air and listen to the birds and the other wildlife, turn your phone off and try to stay ‘disconnected’ for this activity.

As we are all becoming increasingly aware, the beauty and benefit of regular exercise to our mental health and wellbeing cannot be overstated. This is an opportunity for all Platned employees to take time out of their busy days to personally experience that benefit by completing a distance of 5km either by walking or running. The hope is that by completing this and raising funds for the IFS Foundation we can bring smiles to the faces of many disadvantaged groups in Sri Lanka.

Don’t worry if you are not currently ‘fit’ enough to run the whole distance and please do not undertake excessive exercise if your medical practitioner would suggest otherwise, we will be happy for you to walk slowly over the 3 days to cover the suggested distance. You will need to download an app and register so we can raise as much money as possible.

There are three overarching aims of this program, Health, Education and Poverty – as we know these items are inextricably linked, whether its providing health camps for school students, delivering sexual education to our young people or providing the means to derive an income through home working . The aims of the IFS Foundation are well documented and supported by Platned directors and staff.

If we identify health issues early then we stand more of a chance in providing good quality outcomes, health camps intend to do that, focusing specifically on chronic kidney, eye and dental care. Within certain groups, suicide prevention is becoming an increasingly urgent focus and the increasing importance of exercise to mental health wellbeing in helping to address this issue is well understood, but needs to be more widely promoted. This program will do that.

Lack of access to high quality education especially amongst young girls around the topic of sexual and reproductive health is just one important area where we must do better, if we want to break that cycle. “Educated girls have fewer, healthier, and better-educated children,” according to the Global Partnership for Education. Countries invest in girls’ education, see an increase in female leaders, lower levels of population growth, and a reduction of contributions to climate change. Further education promotes economic growth because it provides the skills that increase employment opportunities and income.  

Which brings us nicely to the final aim – poverty reduction, just one way the IFS Foundation is delivering on this is by providing items for example sewing machines to help provide a secondary income for home workers.

How to join –  download the app, sign up and pledge to complete that 5km journey between 30th – 1st August

Please refer to our event page for more details on joining the charity run/walk: https://platned.com/events/

Feel free to bring your friends and family along – everyone is welcome! Let’s create a better world together.

Mannar, Sri Lanka – On the 10th of July, 2023, Platned, a leading ERP solutions provider, launched its first Corporate Social Responsibility (CSR) project for 2023, #Caring❤LastingImpact. The project was coordinated by our team in Sri Lanka. The project aims to make a positive and lasting difference on the lives of underprivileged communities. The initiative focused on Thambapanni Sinhala Maha Vidyalaya, a school located in Mannar, Sri Lanka.

This area had suffered from a lack of good education facilities for families recently resettled in the area. The school was constructed from a generous donation from the Sisu Sevana organisation of Rupees 4 million (USD 13,000). Presently, the school accommodates 26 students and 9 teachers who despite significant economic hardships, strives to provide valuable education for the community.

Recognizing the dire situation the school was in and the pressing need for help, the Platned team paid a visit in July 2023 During the visit, our team made significant contributions to enhance the learning environment for the students and support the dedicated faculty members. Platned generously donated stationary supplies, laboratory equipment, other essential items, plus dry rations for both students and teachers. Additionally, our team renovated the restrooms, improving the facilities for all.

The journey to Northern Sri Lanka undertaken by the Platned team is just the start of a series of activities as part of the CSR programme. Its aims are to bring joy and hope to the lives of underprivileged children. Witnessing the extraordinary efforts of the school principal, the village temple’s monks, and the local community in sustaining the school despite numerous challenges, deeply touched the hearts of the Platned representatives.

The senior management of Platned played an instrumental role in supporting this impactful endeavour, demonstrating their dedication to corporate social responsibility. Our Welfare team, through their tireless efforts, played a crucial role in executing the project and its success. Expressing their gratitude, employees thanked them for actively supporting this initiative. Their combined efforts have made a significant difference in the lives of the students at Thambapanni Sinhala Maha Vidyalaya, providing them with newfound hope and a brighter future.

Platned’s #Caring❤LastingImpact project is a remarkable initiative to uplift disadvantaged communities. Through collaborative efforts, we can create a more inclusive and compassionate world, where every child has equal access to education and opportunities for growth. Stay tuned for our next activity.