Ungerer Ltd, a UK-based manufacturer of fragrances and flavours, faced challenges when two key IT team members left while using IFS Apps 9, which was approaching restricted support. Platned stepped in, offering a support contract that maintained business continuity, reduced vendor-related costs, and improved internal efficiency. Since September 2023, Platned resolved 19 cases for Ungerer across technical, finance, and supply chain areas with an average 2-minute response time, ensuring uninterrupted operations.

Jolly & Co, a certified chartered accountancy firm, partnered with Platned to enhance their digital infrastructure. By implementing SharePoint, cloud backup, VOIP, and VPN solutions, Platned enabled Jolly & Co to securely move their systems to the cloud. This integration has streamlined their data management, allowing easy access to files from anywhere, ensuring stronger data protection, and improving workflow efficiency. Now, the firm operates as if in-office, no matter where they are, thanks to Platned’s reliable cloud-based solutions.

Since 2016, Sumi Agro Europe has enjoyed pan-European support from IFS partner Platned. The subscription-based plan has ensured timely issue-resolution for the company’s IFS users in the UK, France, Germany, Poland, Czech Republic and Hungary, and provided cost effective consulting for specific IFS technical and upgrade projects.

Working with Platned, Auto Windscreens has successfully migrated a fully customised mobile instance of IFS Field Service Management to a streamlined, easily maintained baseline upgrade. In just 6 months the company removed its reliance on costly specialist vendor services, streamlined workflow processes, and established in house capabilities to take the business forward.

Videndum, a fast-growing company spanning eleven countries, required a robust ERP solution for their 1900+ employees. During the upgrade of their IFS ERP from Apps 9 to Apps 10, Platned’s expertise was crucial. The programme also focused on enhancing disaster recovery strategies, reflecting Videndum’s commitment to seamless operations in their innovative business landscape. Platned provided a solution that resulted in achieving a recovery point of 15 minutes, made possible through strategic synchronisation.