IFS Integration

Platned offers an efficient and affordable service to address all IFS support needs. Our 24/7 Global Support Centre is ready to assist you, no matter where you are, whilst our specialist teams span major time zones and are always within reach.

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Platned & IFS

Our 24/7 Global Support Centre’s (GSC) capability to seamlessly deliver IFS Support and Services, coupled with Infrastructure and Cloud Services from a Single Service Provider, gives us an unmatchable advantage in serving our customers; This also provides a significant convenience and cost savings to Customers.

We provide you with peace of mind to focus on your business operations, whilst we concentrate on ensuring that your IFS System is operating smoothly.

Ensuring operational excellence and success of your IFS environment

Platned is very proud to be amongst the few elite Partners in the IFS Partner Success Program (PSP), where customers receive numerous benefits and certain IFS services at no extra cost. You also have the comfort that IFS has evaluated and recognised our capability and competence to deliver high quality Support and Services to IFS customers.

We offer several support packages. However, we understand that support requirements can vary from customer to customer. As a customer-centric service provider, we can tailor a support package to meet specific requirements to overcome unique business challenges.

We offer transparent pricing with predictable costs, enabling you to budget and plan effectively.

24/7 Global Support Centre (GSC) for IFS Systems

Our GSC provides the following functional and technical Support to maximize the value of your IFS investment.

1st, 2nd, and 3rd Line IFS Support Services.

Oracle DB support.

Performance tuning and monitoring.

Planned maintenance and housekeeping.

Remote training packages.

Remote development package.

IFS Managed Services (24/7)

Our MS Team can provide end-to-end management of your IFS system and give you peace of mind that highly skilled IFS professionals are looking after your mission-critical ERP.

We provide an automated 24/7 monitoring of following, to ensure High Availability of the system and thereby minimizing the risk of downtime, affecting business operations.

Our promise is to deliver 99.5% uptime for below:

IFS Servers

Application Services & Logs

Oracle Databases

Managed Services include

IFS Application

Infrastructure – on cloud or on-premise

Extended Applications – 3rd party applications

Our monthly routine maintenance will ensure the smooth and secure running of your system.

Installing IFS & Oracle updates

Cloning IFS Environments

IFS System backups

Add-on services

IFS Functional Consultancy Services

Our IFS certified Functional Consultants can provide services on-site or off-site, for all IFS modules.

Support for Core IFS Solution and customer configurations

Process Optimization

Fit/Gap Analysis


Develop Custom configurations

Develop Custom reports such as Business Reporter, Quick reports, BI dashboards and Lobbies

End-User Training

IFS Technical Consultancy- System Consulting

We will focus on resolving your IFS System issues, ensuring high productivity of your IFS Users and enabling your IT Team to focus on their core business projects

Our GSC provides the following Functional and Technical support to maximize the value your IFSinvestment.

1st, 2nd, and 3rd Line IFS Support Services

Oracle DBA support

Performance tuning and monitoring

Planned maintenance and housekeeping

Remote Training Packages

Remote development packages

Support Packages – to suit different customers’ requirements.

Bespoke IFS Support package – tailored to meet specific requirements

System Engineering

We will focus on resolving your IFS System issues, ensuring high productivity of your IFS Users and enabling your IT Team to focus on their core business projects.

Configurations, Clustering, and Installing Patches

Performance Tuning

Technical Troubleshooting

Fresh installations and Add-on Installations

Environment and Data Health Check

IFS release deployment

Oracle Database (DB) Services

Specialized team to look after Oracle Database instances including AWS and MS Azure hosting.

Implement Oracle DB

Configure Oracle DB

High Availability Solution

Disaster Recovery Solution


Proactive Monitoring

Performance Tuning

DB Administration

DB Configurations & Performance Audit

IFS Upgrade Services

Specialized team to look after Oracle Database instances including AWS and MS Azure hosting.

Platned’s specialized and dedicated Upgrade Team has so far completed 17 upgrades – on budget and on time!

The latest version of IFS Cloud contains hundreds of new functions and features that will enable customers to reduce unnecessary customisations by more than 50% on average.

We can upgrade your IFS system to the latest IFS Cloud version, by deploying on MS Azure, AWS or On-premise.

Upgrading will help you achieve cost efficiencies, and more effective corporate risk management.

IFS Business System Health Check (BSHC)

The ideal service for any company who has an IFS ERP which has been in operation for more than 1 year.

Business requirements, people and processes change regularly and rapidly

After a few years, ERP functionality does not align with the business requirements and processes.

Some Users do not fully utilise the ERP functionality to gain the maximum benefit from the investment – affecting efficiency and profitability.

To ensure that your IFS ERP enables you to achieve your business objectives, we can carry out a BSHC and help realign ERP processes with business processes.

IFS Integrations to Banks & Electronic Data Interchange systems

The ideal service for any company who has an IFS ERP which has been in operation for more than 1 year.

We have substantial expertise and experience integrating IFS ERPs with banks and external Electronic Data Interchange (EDI) systems to reduce manual processes.

Customers can improve productivity whilst saving substantial time and money!

Boomi Integration Platform for IFS

Platned has expertise to assist IFS customers benefit from the Boomi AtomSphere Platform by leveraging IFS REST APIs, enabling customers to easily integrate IFS Apps10 and IFS Cloud with any other application in their IT landscape.

The Boomi Platform offers a low-code solution that significantly reduces the time needed to integrate IFS solutions into other applications.

Boomi acts as a digital switchboard uniting industrial process expertise with cloud agility, enabling you to speed up supply chains and improve service responses

IFS customers can build integrations faster, reducing development time by weeks or months.

Other Services

Platned IFS ERP Solutions

You can now focus on your core business while we ensure smooth functioning and uninterrupted operations of your total ERP system

Multinational team of experts armed with multi-dimensional skills & expertise in multiple ERP systems.

Extensive multi-industry knowledge.

Let’s Talk

Let’s talk next steps towards your accelerated growth.