From Product-Centric to Service-Driven: A New Era in Manufacturing
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What This Guide Offers
Understanding the Shift: Discover why manufacturers are moving from focusing solely on products to offering comprehensive services and experiences.
Navigating Challenges: Gain insights into current industry challenges and how a service-centric approach addresses them.
Leveraging ITSM & ESM: Explore how ITSM and ESM principles can enhance efficiency, improve customer experiences, and support scalable growth.
Real-World Examples: See how leading companies have successfully implemented these strategies to achieve operational excellence.
In this insightful guide, Platned explores the transformative shift from traditional product-centric manufacturing to a modern, service-driven model. You’ll learn how embracing IT Service Management (ITSM) and Enterprise Service Management (ESM) can revolutionise your approach to manufacturing.
This guide will equip you with the knowledge to adapt to the evolving manufacturing landscape and harness the power of service-driven innovation.
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